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 Contract Renegotiation: Timing is Everything
Category: Negotiations / Renegotiations Benchmarking IT Infrastructure & Applications...
"Timing is everything. There is a tide in the affairs of men which when taken at the flood leads to fortune..." - William Shakespeare
The consequences to a buyer company that fails to renegotiate certain provisions of its outsourcing contract at the right time can be devastating. And right now is the right time for many organizations.
Outsourcing in the Banking Industry is Stuck in the '90s
Category: Strategy & Business Case IT Infrastructure & Applications Outsourcing
The general IT outsourcing marketplace has matured rapidly over the past 15 years, moving from a world of large, all-encompassing outsourcing agreements, to a world of relatively standard approaches to services, service levels and pricing that are common and benchmarkable around the world. Unfortunately, outsourcing in the banking industry has not matured in the same fashion.
This white paper explores the current state of IT and operations outsourcing in the banking industry, including specific examples from three recent outsourcing assessments that illustrate real opportunities for moving outsourcing in the banking industry into the 21st century.
Managing Currency Risk in Offshore Outsourcing
Category: Strategy & Business Case Transition & Governance IT Infrastructure & Applications...
In a typical offshore outsourcing arrangement with a U.S.-based client, the service provider must pay for personnel and non-personnel expenses in one currency (e.g., Indian Rupee - INR), but collect the services fees in another currency (e.g., US dollars - USD) creating a currency risk between the provider's service expenses and the client's fees.
This research paper discusses how to manage the currency risks involved in an offshore outsourcing agreement.
How Staffing Analysis Drives Sourcing Strategy
Category: Strategy & Business Case Transition & Governance IT Infrastructure & Applications...
This research paper discusses how to analyze labor costs when evaluating an IT sourcing strategy. At the heart of the matter is the question of staffing, which arguably represents the most significant cost-savings component and unquestionably has the most impact on the management team making the decision to outsource.
The goal of this paper is to provide an overview of the processes and models used to capture staffing information to make informed decisions regarding an organization's retained vs. outsourced staff. This includes assessing both the current staffing and the proposed provider staffing as well as evaluating provider pricing against the market.
Without a clear and convincing staffing solution and compelling financial proposal, it would be very difficult to make the decision to outsource.
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