Outsourcing Leadership

Unbiased leadership on outsourcing, benchmarking and shared services.

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White Papers

Five Steps to Achieving the Full Potential of Your IT Partnership

Category:   Strategy  Transition & Governance  Applications...

Leveraging ITIL V3 to Maximize IT Service Management Across the Enterprise

How to Build a Performance-Based Finance and Acounting Outsourcing Contract

Category:   Strategy  Transition & Governance  Benchmarking...

Creating a Solid Foundation for a Sustainable Provider Relationship

Benchmarking for Success: Optimizing Your Outsourcing Contract in Uncertain Times

Category:   Benchmarking  Applications  Data Center...

This white paper discusses the fundamental role of benchmarking in the management of outsourcing relationships. This paper will help you understand the drivers, trends and best practices for the role of benchmarking in your engagement.

F&A Outsourcing: Getting Started and Crafting a Sustainable Relationship with an Outsourcing Provider

Category:   Strategy  Accounts Payable  Accounts Receivable...

Finance and accounting outsourcing is complex. Before you outsource your business processes, be sure to take into consideration those key questions that will help your organization successfully outsource your finance and accounting functions.

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