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Comparison of Security Risks in Offshore Outsourcing Locations

Category:   Strategy & Business Case  Transition & Governance  IT Infrastructure & Applications...

This research paper provides a country-by-country comparison of the economic environment, political stability, terrorism and insurrection, labor unrest and crime in leading outsourcing nations, including India, The Philippines, Brazil, Russia, and others.

Researched by Stratfor and Alsbridge, this material provides valuable assessments of the suitability for outsourcing in some of the leading offshore sourcing nations.

A Better Way to Cut Costs with Telecom Expense Management

Category:   Negotiations / Renegotiations  Network Services  Process Transformation

Once upon a time, there was one phone company and all the rotary dial phones came in one color: black.

Back then it was easy to decipher your Bell telephone bill. Today, however, few companies have the time, expertise, specialized systems, applications or processes to handle their ever more complicated telephony bills, which have become an important place to save money. The difficulty becomes geometrically more challenging for corporations with thousands of phone lines, data lines, switches, cell phones and tablets for which it now must pay.

Are you paying your cell phone or landline provider too much? How do you really know? Here's how one company took a call for action.

A Second Set of Eyes on Your IT Financials

Category:   Strategy & Business Case  IT Infrastructure & Applications  Outsourcing

Among the mind-numbing amount of responsibilities that fall on the CIO, perhaps none is as important as the responsibility for understanding the state of IT financials and to use that understanding to enable better decision making within the IT organization itself as well as at the business level.

Many CIOs struggle to get their arms around their current financials and to truly understand future business opportunities. What they are usually missing is the ability to “slice-and-dice” financial data in multiple ways in order to uncover new and unique insights.

Through a short-term, dedicated effort, it is possible to have a second set of eyes to view financial data differently and to provide a greater level of understanding for the CIO and the broader enterprise.

Identify Your Leverage in Outsourcing Contract Renegotiations

Category:   Negotiations / Renegotiations  IT Infrastructure & Applications  Outsourcing

With the rate of technical and business change increasing through the foreseeable future, a paradigm has developed as contract renegotiations have become the new normal.

Clients and providers must now develop renegotiation skills as part of their core competencies in order to ensure the provider's services are aligned with the client's needs in terms of price and performance, and the client is prepared for the future in terms of technology platforms and geo-political risk management.

It is necessary to have the right relationships and contract governance processes in place in order to quickly and adequately manage any issues or concerns that may come up during the contract renegotiation process.

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