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The Art of Benchmarking

Category:   Benchmarking  IT Infrastructure & Applications

This white paper discusses the basics of cost and price benchmarking, why "lowest quartile" clauses undermine the structure of outsourcing agreements and how to optimize negotiations with outsourcing service providers.

If you have entered an outsourcing agreement with a benchmarking clause, or if you’re planning to negotiate a new sourcing agreement, this brief paper will help you understand the unique challenges of the benchmarking process.

Proven Provider Selection: Eliminating the Turkeys

Category:   Provider Selection  IT Infrastructure & Applications  Finance & Accounting Services...

Although outsourcing is considered a mature business strategy, many transactions either fail or have to be renegotiated within the first two years. Inadequate provider selection techniques (often driven by clients and endured by providers) are significant contributors to such failures.

This research paper explores the effects of sourcing failure, identifies several common mistakes found in typical client efforts and suggests a proven provider selection technique that counters each mistake and helps assure sourcing success for both parties.

How to Overcome Six Common Challenges to Adopting Cloud Computing

Category:   Strategy & Business Case  Cloud Computing  Cloud Sourcing

The major impediments to wider use of cloud services are not technology related. In fact, CIO executives from a broad range of industries who attended the Alsbridge Executive Round Table Summit: "Cloud Sourcing Harnessing the Forces of Change," identified six common obstacles that slow the adoption of cloud services.

The content and thesis of this white paper are based on the collective thoughts, observations and general conclusions that were a result of discussions with these executives, who are interested in leveraging cloud computing in their businesses.

Contract Renegotiation: Upgrading your Outsourcing Relationship

Category:   Negotiations / Renegotiations  Benchmarking  IT Infrastructure & Applications...

As the outsourcing market matures, technological developments, standardization, heightened competition and benchmarking are pushing outsourcing contract renegotiations rapidly up the sourcing agenda. In fact, Alsbridge research shows a full 80 percent of all outsourcing contracts are renegotiated at some point during the lifetime of the contract.

Unfortunately, the renegotiation process can be extremely complex and client companies are often at a disadvantage when going up against providers who have vastly more knowledge of the outsourcing market. This white paper describes the fundamentals of contract renegotiation success and how to upgrade your current outsourcing relationship.

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