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Offshore Trends Create New Outsourcing Model

eNews | Category:   Strategy & Business Case  Provider Selection  IT Infrastructure & Applications...

Q: What is new with the offshore providers?
BT: The providers are beginning to move from a regional capability to a global delivery model that can serve clients with a variety of language and skill needs. As a result, the choices in providers for specialized capabilities in industry verticals (e.g., elements of mortgage processing or airline support services) are becoming increasingly important.

"What have you done for me lately?"

eNews | Category:   Strategy & Business Case  Negotiations / Renegotiations  IT Infrastructure & Applications...

Corporate memories are notoriously short. This is often a significant cause of discontent with outsourcing arrangements which may last for five, seven or even ten years and beyond.Benefits delivered in the first year of a deal will be taken for granted by the end of the second year, if not sooner.

The Convergence of Procurement Outsourcing and FAO

eNews | Category:   Strategy & Business Case  Finance & Accounting Services  Outsourcing

Driven initially by financial considerations to keep supply chain costs down, CFOs and others with P&L responsibility are becoming increasingly involved in the decision to consider the procurement business process as a candidate for outsourcing, with resulting cash flow implications that could positively affect a company's bottom line.

The 'O' Word - Why are Retailers Scared of Offshoring?

eNews | Category:   Strategy & Business Case  Business Processes  Outsourcing

'Made in China'. These 3 short words demonstrate that when it comes to sourcing low cost goods, retailers have the ability to think globally. Few major retailers could compete today without global product sourcing strategies - but when it comes to sourcing back office services such as IT and accounting, the retail sector is emphatically insular.

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