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The Hidden Cost of Employee Attrition

eNews | Category:   Strategy & Business Case  Transition & Governance  HR Services...

As the economy improves, we are likely to hear more about the impact of employee attrition. Soon, retention will become a key focus for employers, human capital management consultants and HR outsourcing providers. Several demographic and cultural factors are contributing to this impending shortage.

Managing Currency Risk in Offshore Outsourcing

White Paper | Category:   Strategy & Business Case  Transition & Governance  IT Infrastructure & Applications...

In a typical offshore outsourcing arrangement with a U.S.-based client, the service provider must pay for personnel and non-personnel expenses in one currency (e.g., Indian Rupee - INR), but collect the services fees in another currency (e.g., US dollars - USD) creating a currency risk between the provider's service expenses and the client's fees.

This research paper discusses how to manage the currency risks involved in an offshore outsourcing agreement.

Managing Risk in IT Outsourcing - Part V

eNews | Category:   Strategy & Business Case  Transition & Governance  IT Infrastructure & Applications...

Now that you have executed a contract and established the overall legal framework within which your company and your chosen outsource provider will operate, it's time to define the delivery of the service itself. This is accomplished with the use of an SLA which stands for Service Level Agreement NOT Symbionese Liberation Army

How Staffing Analysis Drives Sourcing Strategy

White Paper | Category:   Strategy & Business Case  Transition & Governance  IT Infrastructure & Applications...

This research paper discusses how to analyze labor costs when evaluating an IT sourcing strategy. At the heart of the matter is the question of staffing, which arguably represents the most significant cost-savings component and unquestionably has the most impact on the management team making the decision to outsource.

The goal of this paper is to provide an overview of the processes and models used to capture staffing information to make informed decisions regarding an organization's retained vs. outsourced staff. This includes assessing both the current staffing and the proposed provider staffing as well as evaluating provider pricing against the market.

Without a clear and convincing staffing solution and compelling financial proposal, it would be very difficult to make the decision to outsource.

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