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Offshore Considerations for BPO - Part 2

eNews | Category:   Transition & Governance  IT Infrastructure & Applications  Business Processes...

We continue our discussion of the key decisions in the Business Process Outsourcing (BPO) arena begun in Part 1 of the series, which covered Supplier Selection and Due Diligence. With anticipated growth in BPO of over 20% per annum, these decisions are increasingly critical issues for global corporations.

Terminating Outsourcing Agreements

eNews | Category:   Negotiations / Renegotiations  Transition & Governance  IT Infrastructure & Applications...

It is a simple fact - all outsourcing relationships end eventually. Some customers (or service providers) will choose not to renew their outsourcing agreements on expiration. Other customers will terminate their outsourcing relationships for convenience, for cause or for other reasons permitted by their outsourcing agreements.

Offshore Considerations for Business Process Outsourcing

eNews | Category:   Strategy & Business Case  Provider Selection  Transition & Governance...

Business Process Outsourcing (BPO) is gaining momentum in the marketplace with anticipated growth of over 20% per annum. More and more companies are turning to BPO to reduce their costs and improve productivity and processing quality.

BPO Governance

eNews | Category:   Transition & Governance  Business Processes  Outsourcing

In the past few years there's been a great deal written about Governance; yet, it's still a misunderstood subject. In most cases, it's an afterthought only considered once the "transaction" is complete and the Provider is selected.

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