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Unbiased leadership on outsourcing, benchmarking and shared services. |
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eNews | Category: RFP Development Transition & Governance Outsourcing A robust governance model must be in place in order for an outsourcing relationship to successfully deliver on its objectives. However, understanding how to set up the components of a governance model within the RFP can be a challenge.
eNews | Category: Strategy & Business Case RFP Development Provider Selection... This is the third of a three-part series on governance of finance and accounting shared services centers, focusing on SSC billing methodology, issue resolution, and process improvement strategies. Visit www.outsourcingleadership.com to read parts one and two of this series.
eNews | Category: RFP Development Knowledge Processes Outsourcing... Short, Sweet & Simple tips for avoiding the most commonly observed mistakes made during business process outsourcing (BPO) initiatives. eNews | Category: Strategy & Business Case RFP Development Negotiations / Renegotiations... 2009 in the outsourcing industry started off with a bang, with the Satyam scandal rocking the industry's boat. Outsourcing went on to ride out global economic uncertainty and major mergers and acquisitions, and even saw an increase in outsourcing deals. Outsourcing Leadership was here to cover it all. So what on OL did readers view most? Here's a roundup of the most popular content of 2009: |
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