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Offshore Trends Create New Outsourcing Model

eNews | Category:   Strategy & Business Case  Provider Selection  IT Infrastructure & Applications...

Q: What is new with the offshore providers?
BT: The providers are beginning to move from a regional capability to a global delivery model that can serve clients with a variety of language and skill needs. As a result, the choices in providers for specialized capabilities in industry verticals (e.g., elements of mortgage processing or airline support services) are becoming increasingly important.

Offshore Considerations for Business Process Outsourcing

eNews | Category:   Strategy & Business Case  Provider Selection  Transition & Governance...

Business Process Outsourcing (BPO) is gaining momentum in the marketplace with anticipated growth of over 20% per annum. More and more companies are turning to BPO to reduce their costs and improve productivity and processing quality.

Can Brazil produce the same results in Offshoring as it does in Football?

eNews | Category:   Provider Selection  IT Infrastructure & Applications  Finance & Accounting Services...

It's a fair bet that Brazil will beat off all challengers this summer to retain the Football World Cup in Germany. Brazil is well known for its stamina, skill and flair on the football pitch, usually leaving the rest of the world competing for second place.

The Future of HR is About Measuring ROI

eNews | Category:   RFP Development  Provider Selection  HR Services...

The HR function has always been plagued by its inability to demonstrate a return on investment. Rarely taken seriously, for decades HR executives have been working to earn "a place at the table". It would no doubt be difficult to find a CEO today who doesn't acknowledge the value of people, because they intuitively understand that effective people policies and practices are good for business. Conversely, you can find many who still don't recognize the value of the HR function itself.

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