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Next Generation IT Outsourcing Benchmarks

eSeminar | Category:   Benchmarking  IT Infrastructure & Applications  Outsourcing

Benchmarking of outsourcing agreements is a time-tested management tool that helps ensure that multi-year outsourcing agreements remain competitive. Learn how new benchmark methods are being applied to streamline the process and improve benchmark outcomes.

How to Avoid Outsourcing - When everyone around you thinks it's a good idea

eNews | Category:   Benchmarking  IT Infrastructure & Applications  Outsourcing

We commonly see outsourcing initiatives begun as a "top down" mandate from corporate executives. When this happens, it usually is the result of a "credibility crisis" between the CIO (as an example) and the rest of the "C-level" suite. Ironically, this crisis stems from failing to properly investigate outsourcing in the first place.

Pricing Trends in the Desktop and Help Desk Services Market

eSeminar | Category:   Benchmarking  IT Infrastructure & Applications  Outsourcing

Benchmarking of outsourcing agreements is a time-tested management tool that helps ensure that multi-year outsourcing agreements remain cost effective.

Maintaining Credibility in a Sea of Outsourcing

eNews | Category:   Benchmarking  IT Infrastructure & Applications  Outsourcing

Companies initiate outsourcing exercises for many reasons, with cost reduction at the heart of most, if not all, of them. Despite the fact that cost reduction is central to many initiatives, the catalyst for outsourcing varies from company to company. In some cases, outsourcing initiatives begin as a "top down" mandate from corporate executives.

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