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From the Practitioner's Desk: Sustainable Outsourcing Contracts Require a Resource Baseline
By Paul Cervelloni, Director, Alsbridge, Inc.

Successful multi-year Outsourcing contracts are sustainable to the degree that certain attributes of the agreement, such as clarity and flexibility, are achievable by both parties. This article explores, from a practitioner's viewpoint, one method that contributes to such sustaining attributes: the Resource Baseline.

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