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Not Your Typical Outsourcing Business Case Analysis
By Chuck Rosenfield, Senior Consultant, Alsbridge, Inc.

Operation delivery improvement is the primary expectation of every sourcing decision. With that in mind, a client’s focus during the initial phase of an engagement is typically on creating the outsourcing business case. But, before creating the outsourcing business case you must first understand the organization’s goals by conducting an outsourcing business case analysis.

Subject matter experts (SME) will communicate with clients to gather substantial information. When combined with the SME’s experience, these data points (and with their respective pros and cons), form the foundation for a number of alternative paths and recommendations. Any decision to move forward with a sourcing initiative is dependent on the quality of the deliverable and the outsourcing business case analysis.

A company should consider if it has the right experienced team and information to perform an effective outsourcing business case analysis.

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