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The Importance of Governance in Outsourcing
By David Mitchell, Managing Consultant, Alsbridge, Inc.
Too often, there is little attention paid to defining the right governance structure that will allow both the client and provider to manage the new outsourcing relationship. Unfortunately, a lack of proper governance can quickly lead to missed deliverables and certainly to missed expectations.
This article documents the importance of a solid governance structure in IT outsourcing agreements.
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