Unbiased leadership on outsourcing, benchmarking and shared services.

Knowledgebase : Articles | White Papers | eSeminars

Demisting the Fog of Outsourcing Results
By Chuck Rosenfield, Senior Consultant, Alsbridge, Inc.

One of the most challenging evaluations of success is the ability to measure the financial success of an outsourcing agreement. This challenge can only be described as "The Fog of Outsourcing Results."

The Fog of Outsourcing Results is not an original concept. In fact, almost all organizations fall into it. We use the concept in this article as a comparison to "The Fog of War", which is a term used to describe the level of ambiguity in situational awareness experienced by participants in military operations.

In short, whether you are developing a military strategy or a sourcing agreement, the probability of successfully executing even the best laid plans decreases once the first shot occurs. Demisting the Fog of Outsourcing Results starts with understanding how you got there.

View All Articles »

To access the full article,
Sign In or Subscribe Now
To Subscribe, complete the form below.