Unbiased leadership on outsourcing, benchmarking and shared services.

Knowledgebase : Articles | White Papers | eSeminars

BPO: Scope and Stakeholders Still Reign Supreme
By Richard Chang, Managing Consultant, Alsbridge, Inc.

Business Process Outsourcing (BPO), initiatives covering Sourcing and Procurement functions are on the rise. With the general economic climate teetering near a double-dip recession in the U.S. and not any better around the world, many companies are looking at BPO to shed fixed costs, improve process effectiveness and efficiency, bring more spend under management and increase compliance enterprise wide to take advantage of global and regional contracts and save real, hard cash.

Investing upfront to define the scope of your organization’s BPO needs as well as aligning your key stakeholders, are two steps in the BPO process that reign supreme in terms of creating an effective and successful sourcing journey outcome.

This article features a recent initiative wherein a Fortune 500 multinational high technology and information services company struggled to implement a BPO initiative for Sourcing and Procurement without scope and stakeholder support.

View All Articles »

To access the full article,
Sign In or Subscribe Now
To Subscribe, complete the form below.