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BPO Governance

Category:   Transition & Governance  Business Processes  Outsourcing

In the past few years there's been a great deal written about Governance; yet, it's still a misunderstood subject. In most cases, it's an afterthought only considered once the "transaction" is complete and the Provider is selected.

Outsourcing IT to get the most out of your HRO

Category:   Strategy & Business Case  HR Services  Outsourcing

Organizations are implementing Human Resource Outsourcing (HRO) deals in large numbers. In 2005, the number of HRO engagements occurring globally has increased by over 32%. Often, the primary objectives of an HRO strategy are to: a) reduce delivery costs, b) improve service quality, and c) refocus HR staff.

Renewal of Outsourcing Contracts

Category:   Strategy & Business Case  Benchmarking  IT Infrastructure & Applications...

The outsourcing market is maturing, many outsourcing contracts are nearing the end of their life and there is a trend toward shorter contract terms. According to industry sources, an unprecedented number of contracts were renewed or restructured in 2005 and this trend should continue in 2006.

Can Brazil produce the same results in Offshoring as it does in Football?

Category:   Provider Selection  IT Infrastructure & Applications  Finance & Accounting Services...

It's a fair bet that Brazil will beat off all challengers this summer to retain the Football World Cup in Germany. Brazil is well known for its stamina, skill and flair on the football pitch, usually leaving the rest of the world competing for second place.

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