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Articles

Shared (or Joint Delivery of) Services in Local Government

Category:   Strategy & Business Case  Negotiations / Renegotiations  Transition & Governance...

This article considers what Joint Delivery of Services means for local government services, potential scope, and considers what the options are for future operating models.

From the Practitioner's Desk: Sustainable Outsourcing Contracts Require a Resource Baseline

Category:   Strategy & Business Case  RFP Development  Negotiations / Renegotiations...

Successful multi-year Outsourcing contracts are sustainable to the degree that certain attributes of the agreement, such as clarity and flexibility, are achievable by both parties. This article explores, from a practitioner's viewpoint, one method that contributes to such sustaining attributes: the Resource Baseline.

A New Year, A New Directive : MiFID and Outsourcing

Category:   Strategy & Business Case  Negotiations / Renegotiations  Transition & Governance...

The New Year may have just begun but it is only ten months until a key EU directive will come into force. MiFID or Markets in Financial Instruments Directive is a EU directive which must come into effect across the EU by November 2007. It will profoundly affect outsourcing arrangements within the financial services sector in Europe.

A Stronger Negotiating Environment

Category:   Strategy & Business Case  Negotiations / Renegotiations  Transition & Governance...

Competition is a useful tool in the procurement process for complex outsourcing, but it is often misused and counterproductive. Most competitive processes are designed to commoditize the offerings of several suppliers across a requirement set, making the decision on whether or with whom to outsourcing primarily dependent upon contract terms and price.

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